Frequently Asked Questions

Everything you need to know about your Rokit shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition releases may be final sale.

How do I know which size to choose?

Each product page features a detailed size guide. Our apparel generally follows a modern athletic fit; if you prefer a looser look, we recommend sizing up.

Do you restock sold-out items?

To maintain exclusivity, many of our seasonal drops are produced in limited quantities and will not be restocked. However, core collection items are replenished periodically.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.

Can I cancel or modify my order after it has been placed?

Once an order is placed, it is immediately sent to our distribution center for processing. We are unable to cancel or modify orders once they have been confirmed.